FAQs

I am exchanging an item. How long will it take to get my new item back? We usually recommend that you give it about 7 business days if you use the standard shipping option. However we also give you the option of expediting your shipping at an additional cost. We do our best to process the exchanges the same day the items are received, so that you can enjoy your order as fast as possible.
What address should I use to return/exchange my items? You can ship your items back to us at: Swimme, 25718 Foxrun Vista Dr, Katy, TX 7749, United States.
What forms of payment are accepted? Our payment options are all major credit cards and PayPal.
How much will I be charged for sales tax? Sales tax may be applicable on orders shipped to addresses in certain states and counties; some cities may also levy an additional sales tax. These taxes will be applicable to your order and will be automatically calculated and added to your total during checkout. You will receive full details of all the applicable taxes and notification of the total amount before you finalize your online order. State laws require that we charge a sales tax on the full amount of your order. Because charges for shipping and handling are considered part of the product, by law these charges must be included when sales tax is calculated.